Risk assessment and mitigation
Project health monitoring and maintenance
There are certain qualities, skills, and experiences you look for that ingrained in the DNA of a successful project manager. At S2Tech, these qualities, skills, and experiences define the capabilities of our project managers and their ability to consistently deliver positive project outcomes.
Mississippi Medicaid Eligibility Determination System Modernization Project
In Mississippi we provided a full range of project management support such as initial project planning, budget tracking, deliverable schedule creation and maintenance, meeting facilitation, day-to-day management of project resources, customer coordination, weekly stakeholder status meetings, and continuous risk management and remediation.
Listed below are the qualities, skills, and experiences that define the capabilities of our project managers and their ability to consistently deliver positive project outcomes.
Much of what a project manager does involves facilitation – enabling project teams to collaborate to get work done. Project managers facilitate meetings, decision making, and issue resolution to name a few. Effective facilitators understand the impartial role of the facilitator, ask good questions to promote meaningful discussions, and leverage facilitation tools to achieve the desire results.
Project managers must "roll up their sleeves" to understand and manage the details associated with the project. Activities like creating/updating a project schedule, tracking the project budget, and managing project risks & issues require the project manager to be comfortable and efficient working with very detailed information. Part of paying attention to details is identifying what is critical to the success of the project.
It is almost impossible to effectively lead a project if the project manager has not established credibility with the team and key stakeholders. Establishing credibility involves showing you have the confidence, knowledge, and experience to lead the project team. Credibility is established by "saying the right things" during interactions with the team, and more importantly "doing the right things" to drive project results.
In order to create and manage a project budget, as well as manage key project metrics, the project manager must have a strong aptitude to perform financial analysis related activities.
Project managers must be able to talk to technical resources and at a minimum understand the essence of their message and the implications on the project.
Tools are a significant element of managing projects in most project environments, and the project manager needs to demonstrate the ability to use them effectively to manage the project. This includes project scheduling tools like MS Project to manage the schedule, spreadsheets like Excel to manage the budget and other project metrics, and presentation tools like PowerPoint to facilitate project meetings. In addition, we use collaboration tools like SharePoint to provide a platform for easy access to project information/artifacts.
Many people go through life trying to avoid conflict – conflict is unpleasant and stressful. In the context of project management, conflict is often required to get things "out in the open" and resolve issues. It means that project managers must ensure that the difficult topics get discussed by the team in a timely manner. Project managers must rely on their facilitation skills to bring these difficult discussions to a positive conclusion. Potential problems left unattended do nothing but get bigger over time.
Active listening is required to understand what people are doing, identify challenges team members have encountered, and capture ideas to improve project performance. Active listening also provides the project manager with better "peripheral vision" (things that are not in the project manager's direct line of sight) to identify potential problems or risks.
Very rarely does the execution of the project turn out to be exactly as the project has been planned. Therefore the project manager must be able to respond to a "change in plans" and quickly adjust the plan in a manner that keeps the project on-track. The other important aspect of flexibility is the ability to accommodate the needs of your team and key stakeholders. There are many times that a project manager must lead by being a "servant" to the team – happy team members are productive team members.